Services

Approach

Our approach is all about bringing together empathy, people, and experience to make a real difference both inside and outside an organization. At the core of our UX work is a simple idea: put people first. By focusing on real human interactions, we make sure every touchpoint feels natural and resonates with the audience.

Instead of just building any digital object, we take the time to understand your brand's story and the people you want to reach, ensuring we're building the right thing that genuinely represents you. We dig deep to understand the needs of your audience, crafting digital experiences that are easy to use, engaging, and meaningful. It's all about creating a digital space that not only works well but also feels right to the people using it.


Co-leading a workshop in Amsterdam

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Services

Website and app audits
Conducting a thorough examination of a website to assess its overall performance, usability, accessibility, and adherence to best practices, with the aim of identifying areas for improvement and optimization.

Accessibility Assessment
Evaluating the ease with which users with disabilities can use a product, and ensuring compliance with accessibility standards.

Stakeholder and user interviews
Conducting structured conversations with stakeholders and users to gather insights, understand expectations, and identify requirements that will inform and guide the design and development process.

Workshop creation and facilitation
Designing and leading interactive sessions to promote learning, collaboration, and problem-solving among participants, often aimed at achieving specific project goals or improving team skills.

User journey mapping development
Visualizing the process a user goes through to achieve a goal, identifying touchpoints, pain points, and opportunities for improvement.


Functional specifications
Crafting detailed documentation that outlines the system's capabilities, appearance, and interactions required to meet the project's goals, serving as a guide for developers and designers throughout the development process.

Development support
Providing technical assistance, resources, and guidance to aid the development team in efficiently building and deploying digital solutions in alignment with design specifications.

Wireframing
Creating low-fidelity representations of each page's structure and user interface, focusing on space allocation and prioritization of content.

Copywriting
Crafting compelling and persuasive text for promotional or informational purposes, often aimed at engaging readers, conveying a specific message, or driving a desired action.

Persona development
Developing archetypical users based on collected data to represent various user needs, behaviors, and expectations.